Our policy on fee refunds, cancellations and withdrawal, as set out in the Mona School Fees Policy.
Draft for internal review — not yet legally approved. This page describes Mona Virtual School's current operating practices in plain language. It has not been reviewed by a lawyer and should not be relied on, or shown to families as final, until Mona's leadership approves it.
Fees paid are non-refundable and non-transferable, except for duplicate or over-payments, or where required by law.
Withdrawing a learner from Mona requires at least 30 days' written notice. Any fees already due for that notice period remain payable.
Outstanding balances must be cleared before a new month or term begins; some school services or reports may be withheld until payment is made.
This page summarises the relevant points from our complete Fee Structure & Fees Policy, which should be read in full.
Decisions Mona still needs to make before this policy is final:
Jello is an AI assistant and can make mistakes. For anything important, contact monavirtualschool@gmail.com or +254 705 356 487.